Payments, Cancellation & Refunds
Last updated: July 21, 2026
This Policy is part of the Terms of Use of the Dr. Setdekova service (operated by Dreams Active LLC, DBA “Dr. Setdekova”).
1. Services and prices
- Single consultation (60 minutes) — $150;
- Package of 4 consultations (one per week) — $500;
- Postpartum program, 8 weeks (one session per week) — $1,000.
Prices are in US dollars and may change; changes do not affect services already paid for.
2. Payment
Payment is made online by card via the payment provider Stripe at the time of booking. The slot is secured for you once the payment is confirmed. We do not store your card details.
3. Rescheduling
You may reschedule a session free of charge no later than 48 hours before it starts — write to info@setdekova.com and we will find a new time. If rescheduled less than 48 hours in advance, the session is considered used, except for documented emergencies, which are reviewed individually.
4. Cancellation and refunds
- Single consultation: cancellation no later than 48 hours before the session — full refund. Later cancellation — the payment is not refundable.
- Package of 4 consultations: before the first session — full refund. After the package has started, the refund for unused sessions is calculated as follows: the cost of the sessions held is deducted from the amount paid at the single-consultation rate ($150 per session), and the remainder is refunded.
- Postpartum program (8 weeks): before the first session — full refund. After the program has started, the refund is pro-rated: the cost of the elapsed program weeks ($125 per week) is deducted from the amount paid, and the remainder is refunded.
A no-show without notice is treated as a cancellation made less than 48 hours in advance.
5. How to request a refund
Send a request to info@setdekova.com from the address used at payment, stating the session date. We confirm receipt within 2 business days; an approved refund is returned to the card used for payment via Stripe within 5–10 business days (crediting time depends on your bank).
6. Cancellation on our side
If we cancel a session (specialist illness, technical failure), you may choose between rescheduling to the nearest convenient time or a full refund for that session.
7. Contact
Dreams Active LLC (DBA “Dr. Setdekova”)
1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA
info@setdekova.com